Dragon PC Training & Repair: October 2011

Wednesday, October 19, 2011

The Dragon Calling Tech Support

You read that right, folks. The Dragon had to call tech support. Listen below for the results! Be warned, it's a couple long recordings!

The above recordings are one tech support call for the Trendnet USB to 10/100Mbps Adapter purchased from tigerdirect. After trying install it on a PC with a bad onboard network port using the including drivers disc, I decided to give tech support a call to see what the problem was. Listen to it for the shocking results!

Testimonials From The Customers Of The Dragon

"In a few words, Dragon has been a life saver. As a person who grew up with a scant amount of 'techy' gadgets, my and my wife's knowledge and know how was quite limited. We had used a couple of so called experts to bail us out, but were never really pleased with the way they presented themselves - too quick and to the point, if you get my drift. Then by chance, we checked the local classifieds. I saw DRAGON and thought, what the heck. Best move we made in years. Dragon is now part of the family. Other than being a genius in his field, his demeanor, as he goes about the task at hand is first class and he explains in a manner that we can understand and grasp. I might add here, we had a problem with a certain software company, and Justin took it upon himself to straighten these people out for us. We were truly grateful. We are fortunate to have him as a friend and of course a wonderful "geek"........All the best to you Justin!

PS: I have recommended him to many, and they all feel the same as my wife and I."

- Eddie & Ingrid

Pearl River, N.Y. (Formally Stuart, FL)

"I am a seven-year satisfied customer of Dragon PC Training & Repair who continues to benefit from Justin Rocque’s tutorials, repair services, consultations for buying new computers, and over-the-phone fast problem solving. I highly recommend him because of his expertise, professional manner and fair prices. "

- Arlene E.

Stuart, FL

"My computer and I needed help so I called Dragon Training & Repair. Justin Rocque, the owner, came to my home and spent six hours on computer repair, updating, and training. As a senior citizen, I cannot say enough for his patience and the clarity of his instructions. Being a computer novice, this was most appreciated. I must also note that his rates were most reasonable. I am a very satisfied client. Thank you, Justin."

- Johanna G.
Stuart, Fl

"Hi Justin, You are the best! You are our "go to guy" and if we have any problems in the future we will certainly want you to be the one to fix them. I saw Kathy C. the other day and she is very happy with your service too. You have many happy and satisfied customers! Take care, Jeanne P.S. I went back through some old notebooks and found my registration code for my Mojo Gold game. It's back to normal and working just fine!"

- Al & Jeanne D. from Hobe Sound, Fl

If you're a customer of the Dragon and would like to give your testimonial so it can be posted here, send an email with your testimonial to: Justin@dragonPCtraining.com. Your last name and email address will NOT be disclosed here for privacy reasons.